My Satisfaction Guarantee To You
Our award-winning Sleep Drops are our best sellers for a reason. We blend optimum-strength CBD with natural botanicals like lavender and butterfly pea flower - specially curated to help you wind down, relax and better prepare for a peaceful night's sleep.
It is my mission to help people discover the power of CBD through thoughtful and effective products that easily and enjoyably fit into their daily lives. And because I am so confident in our award-winning Sleep Drops, I'm offering you a satisfaction guarantee. Enjoy a better night's sleep or your money back.
You can return your OTO Sleep drops within 30 days and I will be happy to give you the opportunity to exchange the product for another one or get the full amount you paid back. The guarantee applies to new customers only.
How does it work?
To get your satisfaction guarantee, we ask of you a few things.
- You have used the product regularly and correctly for a period of at least 2 weeks.
- You have realistic expectations of the product, which have not been met.
- You have followed the instructions of the products.
- You comply with the conditions described in the satisfaction guarantee form.
What to do
Once you have submitted the form, we will verify within 5 working days if you meet the requirements. If you meet the requirements, we will send you a return label, which you will need to return the products. Once we receive the product back, we will refund your money.
IMPORTANT: Do not return the product until we have reviewed your form.
We reserve the right to refuse a refund if we feel that our policies are being abused in this case.
Feel free to contact us
If you have any questions about the satisfaction guarantee, feel free to contact us anytime.
Phone: 0203 963 5955
Email: [email protected]